Every call answered. Every lead caught.
Plumbwright designs, ships, and runs the AI workflows your dentists, law firms, contractors, clinics, and real-estate teams keep losing money without — the receptionist that never sleeps, the follow-up that always closes, the reviews that actually land.
- Flat setup fee
- Monthly retainer to keep it tuned
- Live inside your existing stack
Three real rings. Same playbook.
A dental front desk, an HVAC shop, and a family-law practice. Pick the one that looks like yours and watch what changes at the end of the call — same agent, same guardrails, same shape of work you stop doing.
- Solo dental booking
A new patient calls at 7 pm.
The voice agent answers in your practice’s name, collects insurance and reason for visit, books the slot directly in Dentrix, and sends an SMS confirmation — before you check your phone.
After-hours patient intakeTalk through this one - HVAC after-hours
A furnace call comes in at 2 am.
The agent qualifies the job, captures the address and urgency, drops a task in Jobber, and texts the on-call dispatcher — so the truck rolls at dawn, not after nine missed voicemails.
Emergency dispatchTalk through this one - Family law intake
A prospective client calls about a divorce.
The agent runs through your approved intake script, flags the conflict-check fields, logs the answers in Clio, and books a consult on the attorney’s Calendly — bar-compliant from the first ring.
Bar-compliant intakeTalk through this one
One AI back office. Five trades, each plumbed different.
Every vertical ships with a workflow that already passed real customer calls — the intake questions, the routing logic, the follow-up cadence, and the CRMs it has to land in. Pick yours to see what we ship first.
Front desk, minus the front desk
We plumb into
- Dentrix
- Open Dental
- HubSpot
- Google Business Profile
- Vapi
- Twilio
Four steps. The whole back office, end-to-end.
Every Plumbwright engagement wires the same four capabilities together — receptionist, follow-up, reviews, invoicing — because local service businesses lose money at exactly these hand-offs, and proprietary stacks don't cover any of them.
No more glue.
The calendar updates, the CRM tags, the SMS confirms, the review asks — same workflow, same callback, same handoff. The owner stops being the switchboard.
Owners stop losing leads to missed calls and unread chats.
That's the job. The rest of this page is the receipts — the stack, the cost shape, and the guardrails that make it safe to leave running.
- 01
Days, not months
A no-code stack (n8n, Make, Zapier) layered with Vapi, Retell, Synthflow and ElevenLabs means most engagements ship inside two weeks. Startup capital stays near zero and pricing stays flat for you.
- 02
Compliance baked in
TCPA-safe call windows, HIPAA-aware patient data handling, and bar-compliant intake scripts are tooling defaults — not a debrief add-on you discover after the first complaint.
- 03
Tuned as you grow
A flat setup fee gets you live. A monthly retainer keeps the workflows tuned as your stack changes, seasonal demand shifts, and the platforms we sit on top of ship breaking updates.
Built in, not bolted on.
These guardrails are workflow defaults — they ship with the engagement, not as a separate line item you discover after the first complaint.
TCPA-safe call windows
Calling hours enforced before any dial.
HIPAA-aware handling
PHI redaction, audit trail, BAA-ready suppliers.
Bar-compliant intake
Script approval workflow before prospects are routed.
Opt-out honored
Honors STOP, unsubscribe, and DNC on first touch.
Recorded-line disclosure
Plays the required beep on every outbound call.
One human in the loop
Negative sentiment routes to a live person, never a loop.
Flat setup. Monthly retainer. No surprises.
Engagements start at a flat setup fee and continue on a monthly retainer that keeps the workflows tuned as your stack and seasonal demand shift — predictable for the client, sustainable for us.
Setup fee
We design the workflows against your stack, ship the integrations, and prove the agent end-to-end on real calls — typically inside two weeks. You own everything we build.
- Discovery against your calendar, CRM, and intake
- Custom intake scripts and routing logic
- Live in your stack — nothing vendor-locked
- Handover with a runbook your team can operate
Retainer
We monitor the live workflows, tune the prompts as the underlying voice-AI and CRM platforms ship changes, and keep the guardrails current. Most months require less than an hour of your time.
- Prompt + workflow tuning as the stack changes
- Monthly health report — answered, booked, owed
- Platform-aware upgrades before they break you
- Direct line to the engineer who built it
Your phone is ringing. We make sure someone answers — and follows up.
Tell us about the business, the stack, and the hand-offs that keep slipping. We'll come back with a setup plan inside two business days.
Reach us at plumbwright-4@polsia.app